Book Store Terms & Conditions

We accept secure online payments made through PayPal. You will see a padlock icon in your browser, which confirms that any information you send will be in a secure format.

Please note that in the event of unauthorised use of your card you should notify your card provider in accordance with their own procedures.

We usually use second class post with Royal Mail to deliver orders or a courier if the weight is over 2kg. We aim to deliver within a week but please allow 28 days for delivery.

Order cancellation and returns

We are happy to refund items that are returned to us within 30 days, provided they are in perfect condition.

For the return of high-value goods, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.
Should you receive any items that you did not order, or that prove to be faulty, please contact us by e-mail at: bookstore@pwpublishing.ltd.uk giving us details of your order.

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